Analysis first
We go through computers, email, backups, software and who depends on what. The analysis is to see what really hurts, not to fill in a report.
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We identify the points in the IT system that would do the most damage if they failed. Then there is a document with the steps to recover, so that decision is not made on the day something goes wrong.
The visit for the analysis, in the Basque Country and nearby. The document, remotely.
We go through computers, email, backups, software and who depends on what. The analysis is to see what really hurts, not to fill in a report.
What can fail, what is serious, and how long the company can be stopped. That time is agreed beforehand, not calculated once the system is already down.
The steps, in order, if something has to be recovered. Who raises the alarm, what is restored first, and where the backup is.
It is not day-to-day maintenance. That stays on its own page. Here we write down what to do when something serious stops.
Tell us what cannot stop. From there we see whether the analysis is needed.